Why choose ELFENNE & CO.?
Our collection brings luxurious, Dubai-inspired scents into your home and car. From rich oud and warm amber to soft musks and elegant florals, each fragrance offers its own distinctive character. Our founder personally mixes and fills every product in small batches, using attar oils sourced from Dubai.
How long does the fragrance last?
Longevity varies by product, airflow, temperature, and frequency of use. With reed diffusers, the number of reeds and how often you flip them also affect how long the bottle lasts.
Can I adjust the strength of my reed diffuser?
Use fewer reeds for a softer fragrance or more reeds for a stronger scent. Flipping the reeds refreshes the fragrance, but doing so more frequently uses the liquid faster, so your bottle may not last as long.
How do I use my product?
Each product has its own directions. Please follow the instructions on the product insert cards included with your order.
Can I refill my reed diffuser?
Yes, we offer refills. Follow the refill instructions and use fresh reeds when refilling your diffuser.
How can I choose a fragrance online?
Explore our scent descriptions to find notes you enjoy. Our Discovery Duos let you experience two fragrances before choosing a larger bottle.
Can I use these products on my skin?
Our products are intended for home and car fragrance, with linen use where indicated. They are not intended for direct application to skin.
What if my order arrives damaged?
Contact support@elfenneandco.com within five calendar days of delivery. Include your order number and clear photos of both the damaged item and its packaging. We’ll review your request and provide instructions on next steps.